Frequently asked questions
Answers for dentists about PureAlign Labs, the clear aligner lab in Baghdad, Iraq: who plans the case, what to send, how long it takes and how to start.
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What is PureAlign Labs?
PureAlign Labs is a dental laboratory in Baghdad, Iraq, that designs and manufactures clear aligners for dentists. The lab works with dentists only, does not treat patients directly, and is led by orthodontist Dr. Ali Saady.
Do you work with patients directly?
No. PureAlign is a laboratory that serves dentists (B2B). A patient receives clear aligners from their own dentist, who examines them and supervises the treatment.
How do I send my first case?
Contact us on WhatsApp at +964 777 203 1375. We open your account in the PureAlign Doctor app, and you then send the intraoral scan (STL), photos, radiographs and case description from the app.
What do I need to send for a clear aligner case?
An intraoral scan of both arches with the bite registration, intraoral and extraoral clinical photos, a panoramic radiograph (and a cephalometric one where indicated), and your treatment goals: the chief complaint, whether IPR is allowed, teeth not to move, and any planned extractions.
Who plans the case?
Every case is designed in-house at the lab in Baghdad under an orthodontist with no less than 15 years of experience, with clinical support throughout treatment.
Can I review the design before manufacturing?
Yes. No aligner is made before you approve. You review the design in the PureAlign Doctor app, then approve it or ask for changes.
What materials do you use?
Clear aligners are thermoformed from premium three-layer STPU sheets, and retainers from PETG.
Do you make retainers after treatment?
Yes. We make clear PETG retainers after a clear aligner treatment is finished. The site covers clear aligners and retainers only.
How do I follow my case?
In the PureAlign Doctor app on the App Store and Google Play: you see the stage of each case (design, printing, thermoforming, trimming, quality control, ready), message the lab, request delivery and see your invoices.
Do you deliver outside Baghdad?
Yes. We deliver to clinics inside Baghdad and in all governorates of Iraq through a courier company.
How long does a case take?
The design is ready for your review within 1–2 days of receiving complete records, and manufacturing takes 3–4 days after you approve the design.
How much does it cost?
Prices are for dentists only. We send them on WhatsApp once we have confirmed you are a dentist.
I do not have an intraoral scanner. Can I still work with you?
Yes. We send a representative with an intraoral scanner to take the scan of your patient in your clinic, inside and outside Baghdad, at the lab's expense.
Do you offer clinical support, or only manufacturing?
We offer continuous clinical support. A clear aligner case is not just a set of aligners; it needs an understanding of the case and follow-up. Our orthodontist-led team helps you choose cases, review the design, and answers any clinical question during treatment.
Send your first case
Message us on WhatsApp and we open your account in the app.
Send your first case on WhatsAppSaturday–Thursday, 9:00–20:00 Baghdad time · Baghdad, Iraq